Single Unit FAQ

You Have Questions

We Have Answers

1. Can you turn my pet into a Custom Stuffed Animal?

Yes! Creating FurEver Pets Custom Stuffed Animals is what we specialize in. We love helping customers and brands bring their pets to life as adorable stuffed animals. We can create them all, whether cats, dogs, or cows. Let's Get Started by logging in to our EXCLUSIVE design portal for FurEver Pets!
2. What type of pets do you make?

We do any animal into a custom stuffed animal! From as common as dogs and cats, to rabbits, goats, squirrels, birds, chicks, and any mammal you can think of!
3. How customizable is a Custom Stuffed Animal?

Once you access our platform, you’ll have various options to personalize your pet. Choose the size, hair color, texture, eye color, and additional features to bring your Custom Stuffed Animal to life. Let your creativity shine!
4. Do you ship internationally?

Yes! We love spreading joy with our Custom Stuffed Animals across the world. Please note that Custom Stuffed Animals is not responsible for local duties or tariffs that may apply. The recipient may be responsible for paying these upon receipt. For certain countries, we may collect and remit VAT on your behalf. In such cases, you will see a Sales Tax or VAT added during checkout. If you are an international buyer but are purchasing for someone in the U.S., we may be required to collect and remit U.S. state sales tax on the purchase, depending on local jurisdictions. Please remember that International customs procedures may affect the accuracy of shipping times.
5. What is the status of my order?

Thank you for choosing us for your Custom Stuffed Animal! Your confirmation email includes the estimated shipping time for your order. We get to work bringing your design to life as soon as we receive it on our platform. You’ll receive regular emails updating you on the design, creation, manufacturing, and delivery phases. Additionally, you can easily log in to your account to check the status of your order. We want to ensure you’re always in the loop!
6. What materials do you use in making Custom Stuffed Animals?

We like to say that Custom Stuffed Animals are made with mounds of love and millions of memories, but in reality, they are made with 100% polyester. Rest assured, all materials used are hypo-allergenic and carefully selected for each order.
7. What if my Custom Stuffed Animal arrives damaged?

While it is rare, we understand that accidents happen. If your Custom Stuffed Animal arrives damaged, we sincerely apologize! Please reach out to us, and we’ll promptly repair, replace, or refund your order. Your satisfaction is our top priority.
8. How do I clean my Custom Stuffed Animal?

We recommend spot cleaning and air drying your Custom Stuffed Animal for best results. Please let us know if you need to purchase a new one or reorder your previous design.
9. Can my Custom Stuffed Animal include an accessory?

Depending on the size and complexity of your accessory, it may be possible to add one to your order. You can expect the possibility of an additional charge for the item, and it will need to be made separately. Each accessory requires our team’s expert skills, time, and supplemental materials, so contact us to learn more.

Ready to Make Your Custom Stuffed Animal? Or Still Have Questions?

Visit our How It Works page for additional information.

Let’s get started!